Is Screenshot Time-tracking Common?












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I am a freelance developer. When I work on projects for a client I tend to bill to the half-hour, which has been fine. Additionally, I do my best to track each type of thing "research", "coding", "lunch", "break", etc so the client can see an itemized version of my hourly. This seems to bring them some comfort.



Recently, I've had a few clients approach me but ask that I use screenshotting and/or keylogging on my home computer (which is also my work computer). Naturally, this makes me uncomfortable. The client thinks I am lazy. To me,




  1. the risk of exposing another clients work via (2) - software becomes unpatched leaving a giant hole in my system or a screenshot of a chat with another client

  2. security implications of installing nanny-software that is effectively a RAT

  3. the direct implication the client does not trust me


really bother me.



Bringing up my portfolio of satisfied clients (who do not use tracking) does not seem persuasive. If you do not trust me, why would you take the time to hire me? I am not desperate for work.



I have been in the industry a number of years at this point. I have delivered a lot of software on time and on budget. I know when hours are "deserved" vs "I overshot this, I guess I'll give them some hours for free".



Is this type of requirement common? Should I just suck it up because it's work? It makes me very uncomfortable. It signals to me a "sweat shop" mentality driven by micromanaging metrics rather than getting good software at an agreed upon price. Do people request a video feed of their mechanic fixing their car? Do they request an itemized hourly report of the mechanic they paid a ton of money for? It seems like this problem is unique to software.










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    I am a freelance developer. When I work on projects for a client I tend to bill to the half-hour, which has been fine. Additionally, I do my best to track each type of thing "research", "coding", "lunch", "break", etc so the client can see an itemized version of my hourly. This seems to bring them some comfort.



    Recently, I've had a few clients approach me but ask that I use screenshotting and/or keylogging on my home computer (which is also my work computer). Naturally, this makes me uncomfortable. The client thinks I am lazy. To me,




    1. the risk of exposing another clients work via (2) - software becomes unpatched leaving a giant hole in my system or a screenshot of a chat with another client

    2. security implications of installing nanny-software that is effectively a RAT

    3. the direct implication the client does not trust me


    really bother me.



    Bringing up my portfolio of satisfied clients (who do not use tracking) does not seem persuasive. If you do not trust me, why would you take the time to hire me? I am not desperate for work.



    I have been in the industry a number of years at this point. I have delivered a lot of software on time and on budget. I know when hours are "deserved" vs "I overshot this, I guess I'll give them some hours for free".



    Is this type of requirement common? Should I just suck it up because it's work? It makes me very uncomfortable. It signals to me a "sweat shop" mentality driven by micromanaging metrics rather than getting good software at an agreed upon price. Do people request a video feed of their mechanic fixing their car? Do they request an itemized hourly report of the mechanic they paid a ton of money for? It seems like this problem is unique to software.










    share|improve this question







    New contributor




    CL40 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























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      I am a freelance developer. When I work on projects for a client I tend to bill to the half-hour, which has been fine. Additionally, I do my best to track each type of thing "research", "coding", "lunch", "break", etc so the client can see an itemized version of my hourly. This seems to bring them some comfort.



      Recently, I've had a few clients approach me but ask that I use screenshotting and/or keylogging on my home computer (which is also my work computer). Naturally, this makes me uncomfortable. The client thinks I am lazy. To me,




      1. the risk of exposing another clients work via (2) - software becomes unpatched leaving a giant hole in my system or a screenshot of a chat with another client

      2. security implications of installing nanny-software that is effectively a RAT

      3. the direct implication the client does not trust me


      really bother me.



      Bringing up my portfolio of satisfied clients (who do not use tracking) does not seem persuasive. If you do not trust me, why would you take the time to hire me? I am not desperate for work.



      I have been in the industry a number of years at this point. I have delivered a lot of software on time and on budget. I know when hours are "deserved" vs "I overshot this, I guess I'll give them some hours for free".



      Is this type of requirement common? Should I just suck it up because it's work? It makes me very uncomfortable. It signals to me a "sweat shop" mentality driven by micromanaging metrics rather than getting good software at an agreed upon price. Do people request a video feed of their mechanic fixing their car? Do they request an itemized hourly report of the mechanic they paid a ton of money for? It seems like this problem is unique to software.










      share|improve this question







      New contributor




      CL40 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      I am a freelance developer. When I work on projects for a client I tend to bill to the half-hour, which has been fine. Additionally, I do my best to track each type of thing "research", "coding", "lunch", "break", etc so the client can see an itemized version of my hourly. This seems to bring them some comfort.



      Recently, I've had a few clients approach me but ask that I use screenshotting and/or keylogging on my home computer (which is also my work computer). Naturally, this makes me uncomfortable. The client thinks I am lazy. To me,




      1. the risk of exposing another clients work via (2) - software becomes unpatched leaving a giant hole in my system or a screenshot of a chat with another client

      2. security implications of installing nanny-software that is effectively a RAT

      3. the direct implication the client does not trust me


      really bother me.



      Bringing up my portfolio of satisfied clients (who do not use tracking) does not seem persuasive. If you do not trust me, why would you take the time to hire me? I am not desperate for work.



      I have been in the industry a number of years at this point. I have delivered a lot of software on time and on budget. I know when hours are "deserved" vs "I overshot this, I guess I'll give them some hours for free".



      Is this type of requirement common? Should I just suck it up because it's work? It makes me very uncomfortable. It signals to me a "sweat shop" mentality driven by micromanaging metrics rather than getting good software at an agreed upon price. Do people request a video feed of their mechanic fixing their car? Do they request an itemized hourly report of the mechanic they paid a ton of money for? It seems like this problem is unique to software.







      software-industry freelancing






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      CL40 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











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      asked 13 mins ago









      CL40CL40

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          Is this type of requirement common?




          No it isn't. It's also a security issue and a sign of a problematic client. Unless you're desparate for the work I'd just refuse.





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            Is this type of requirement common?




            No it isn't. It's also a security issue and a sign of a problematic client. Unless you're desparate for the work I'd just refuse.





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              Is this type of requirement common?




              No it isn't. It's also a security issue and a sign of a problematic client. Unless you're desparate for the work I'd just refuse.





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                Is this type of requirement common?




                No it isn't. It's also a security issue and a sign of a problematic client. Unless you're desparate for the work I'd just refuse.





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                Is this type of requirement common?




                No it isn't. It's also a security issue and a sign of a problematic client. Unless you're desparate for the work I'd just refuse.






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                answered 1 min ago









                KilisiKilisi

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